Privacy Policy

1. Introduction

Chapter Operations ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our chapter management platform.

2. Information We Collect

We collect information that you provide directly to us, including:

• Account Information: Name, email address, and contact details when your chapter administrator creates your account.
• Membership Information: Chapter affiliation, member type, initiation details, and other information relevant to your fraternity or sorority membership.
• Payment Information: When you make payments, our payment processor (Stripe) collects your payment card information. We do not store your full payment card details on our servers.
• Transaction History: Records of dues payments and other financial transactions with your chapter.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our chapter management services
• Process dues payments and maintain financial records
• Send you notifications about your account, dues status, and chapter communications
• Respond to your comments, questions, and requests
• Generate reports for chapter administrators regarding membership and finances
• Comply with legal obligations

4. Information Sharing

We may share your information in the following circumstances:

• With Your Chapter: Chapter administrators have access to member information and payment records for their chapter.
• Service Providers: We use third-party services (such as Stripe for payments and Supabase for data storage) that may process your information on our behalf.
• Legal Requirements: We may disclose information if required by law or in response to valid legal requests.

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit using SSL/TLS
• Secure authentication and access controls
• Regular security assessments and updates
• PCI-compliant payment processing through Stripe

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services to you and your chapter. We may also retain certain information as required by law or for legitimate business purposes, such as maintaining financial records.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access to your personal information
• Correction of inaccurate information
• Deletion of your information (subject to legal and contractual obligations)
• Objection to certain processing activities

To exercise these rights, please contact your chapter administrator or reach out to us directly using the contact information below.

8. Cookies and Tracking

We use essential cookies to maintain your session and provide core functionality. These cookies are necessary for the platform to function and cannot be disabled. We do not use cookies for advertising or tracking purposes.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at: